Day 11
"Inclusive design leads to better products and happier users."
Why This Matters
When products are designed with inclusion in mind, they naturally become more usable, intuitive, and satisfying for all users. This leads to higher user satisfaction, better reviews, and stronger customer loyalty.
Business Impact
Better products mean higher user satisfaction, increased customer retention, and positive word-of-mouth marketing. Inclusive design often results in products that exceed user expectations and create competitive advantages.
What You Can Do Today
- Measure user satisfaction before and after accessibility improvements
- Gather feedback from diverse user groups to identify improvement opportunities
- Focus on creating delightful experiences for all users, not just meeting minimum requirements
- Celebrate accessibility wins that lead to happier users
Reflection Question
How does this quote relate to your current digital products or services? What barriers might exist that you haven't considered before?