Day 14
"Accessibility is about empathy and understanding."
Why This Matters
True accessibility comes from understanding and empathizing with users who face barriers that you might not experience. This empathy drives better design decisions and creates more meaningful solutions.
Business Impact
Empathy-driven design leads to products that truly meet user needs, resulting in higher satisfaction, stronger brand loyalty, and products that people genuinely want to use. This understanding also helps teams make better decisions throughout the development process.
What You Can Do Today
- Spend time with users who have disabilities to understand their experiences
- Include people with disabilities in your user research and testing
- Train your team on empathy and understanding in design
- Create personas that include diverse abilities and experiences
Reflection Question
How does this quote relate to your current digital products or services? What barriers might exist that you haven't considered before?